VERIZON: MY VERIZON MOBILE APP

Mobile Application

Brief: Overhaul Verizon’s Mobile App to align with the brand’s new look, feel and tone in a way that attracts more monthly users, increases sales and reduces customer support call volume.

Response: The New MyVerizon, a product one year in the making that boasted user-friendly interface, brand new functionality (Bill pay, Shop, Smart Support, Data Management), and over 2,500 screens I personally wrote alongside 8 developers, 5 UX/design teams and with millions of new users in mind. 

Credits:

Creative Director: David Clarke

Group UX Director: Munawar Ahmed  

Analytics Supervisor: Juan Pacheco

Copy Director: JM DaVirro

Art Directors: Khoi Phan, Miyoung Lee, Rocky Ito, Taneisha Kirchner, Tom Sears